Posted on 01.03.2011 - 11:00 EST in GENERAL NEWS by Rons_ROV_Links
Schilling Robotics, LLC, experts in subsea systems, announced today that it has formally opened a new support center in Singapore, and has commenced construction of another support center in Brazil which will open in April 2011. This international expansion of Schilling's product support services into key offshore oil and gas regions will provide customers with the ROV industry's most comprehensive support available on a global basis.
The support centers in both Singapore and Brazil will be in partnership with FMC Technologies and will be located in FMC facilities. The support centers will be staffed by comprehensive teams of local personnel who have all been trained by Schilling. The level of service will be comparable to Schilling's existing Gulf of Mexico and North Sea Regional Offices, offering dedicated, local personnel, spares inventory, product repairs, and technical training. Each support facility will carry approximately $1 million of spare parts inventory to ensure efficient service to customers.
"These expansions demonstrate Schilling Robotics' commitment to global support for our customers," said Tyler Schilling, CEO, Schilling Robotics. "Our partnership with FMC Technologies has enabled us to expand rapidly into regions that require a comprehensive local presence, and provide our customers with the best support available in this industry."
The Singapore facility has already started taking customer orders and will be providing technical support, including onsite repair of all Schilling manipulator systems. The support facility in Macaé, Brazil will be a custom designed 3,000 square foot (914 square meters) building, and local employees are currently being trained to staff this facility when it formally opens in the second quarter of 2011. Once complete, Schilling's customers operating in any of the world's major offshore locations will benefit from the reassurance and convenience of being able to obtain comprehensive product support from dedicated Schilling personnel.